Last Updated: October 2025
Renesance (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website www.renesancetech.com, contact us through Messenger, make purchases, or use our products and services.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide
- Personal details: Name, address, contact number, and email when you make an inquiry or place an order.
- Order details: Product type, quantity, delivery preference (LBC COD/COP), and engraving or customization details.
- Account or form data: When you sign up, subscribe, or fill out contact or inquiry forms.
b. Automatically Collected Information
- Device and usage data: IP address, browser type, operating system, and referring URLs.
- Cookies and analytics: To improve website performance and personalize your experience.
c. From Third-Party Platforms
If you contact or transact through Facebook, Messenger, or other social media, we may receive information based on your public profile and interactions, subject to the platform’s privacy settings.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders;
- Communicate with you regarding inquiries, updates, and support;
- Personalize your shopping experience;
- Improve our website, services, and marketing;
- Comply with legal obligations.
3. How We Protect Your Data
Your personal information is stored securely using encrypted databases and firewalls. We do not sell or rent your data. Only authorized personnel have access for legitimate business purposes.
4. Sharing of Information
We may share information only with:
- Couriers (e.g., LBC) for shipping and delivery;
- Payment processors for COD, COP, or other transactions;
- Service providers who assist with website maintenance, analytics, and communications;
- Legal authorities, if required by law.
We do not sell, trade, or rent personal information to third parties for marketing purposes.
5. Your Rights
You have the right to:
- Access or request a copy of your data;
- Correct inaccuracies;
- Request deletion of your personal data, subject to transaction records required by law;
- Opt-out of marketing communications.
To exercise these rights, contact us at privacy@renesancetech.com or via Messenger at m.me/renesancetech.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze site traffic. You can disable cookies in your browser settings, but some site features may not function properly.
7. Data Retention
We retain personal information only as long as necessary to fulfill orders, provide services, comply with laws, or resolve disputes.
8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Renesance Industrial Sales
Brgy. Canlalay, Biñan, Laguna, Philippines
📧 privacy@renesancetech.com
💬 Messenger: m.me/renesancetech
